Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1 business day excluding weekends.
Our support team is always happy to guide you at any step!
- We ship both locally and worldwide.
- Local orders take 2-5 business days to be delivered to you and we ship within 2 business days.
- International orders take 10-15 business days to be delivered and we ship within same 2 business days.
- Shipping time might vary depending on location, shipment method and other factors.
- Orders over $50 will have free shipping.
- Orders under $50 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.
- Where customers can track their orders?
- Once your order has been fulfilled a tracking number will be emailed to the email address you provided. Please be sure to provide us your best email and don’t forget to check your spam and junk folders.
- Is it possible to change the order and how it can be done?
- In the case of an exception, all exchanges will be subject to a $15 processing fee paid via CashApp ($Yayaf12) or PayPal (firstname.lastname@example.org).
- How to take care items
- Wash in cold water inside out and dry inside out as well
- Durags Care - Wash in cold water by hand and air dry.
- If customer received only part of the whole order, what should be done?
- Don’t Worry!
- We receive shipments regularly and will fulfilling the rest of your order soon. We’ll be sure to send you the other tracking number as soon as possible!
- Can a loyal customer get a discount?
- Yes!! We surprise customers every month with a discount
- How can an order be cancelled?
- Contact us @email@example.com and tell us the issue and we will help you.
- Do we after plus sizes?
- YES! In certain styles we go up to 3XL! When selecting a size, if the product doesn’t have your size available, we do not currently offer your size for that item
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
Note that additional exchange fee may apply if your currency is other than US dollars.
Your 100% satisfaction is important for us. We offer a 20-days Return & Exchange Policy:
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- Timing: we have a 20-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
- We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
- The customs value is made up of:
- the price paid for the goods,
- the insurance cost,
- the shipping cost.